Please Note: It may take up to 48 hours from the time you place your order before it can be checked on this status page.
- Pre Production: Your order was successfully received by Twistedmonk.com
- In Production: Your order is currently being filled.
- Delay: Back-order: One or more items are out of stock at this time; your order will ship as soon as we have the item(s) in stock.
- Delay: Awaiting Production: One or more items are being completed at this time; your order will ship as soon as possible.
- Declined Credit Card: Your order is complete, but there was a problem with the credit card information supplied with your order. Please contact Customer Service
- Problem: Bad Address: Your order is complete, but the address supplied with your order is in error. Please contact customer service.
- Problem Awaiting Response: Please contact customer service
- Shipping: Your order is complete and was shipped. Check your email for tracking info.
- Sample Packs: Sample kits are shipped out in bulk every two weeks.
