Yesterday evening we had some technical issues with our payment gateway which caused some customers to receive a "user authentication" error when attempting to place orders.
We apologize for that and the issue has been remedied. All carts which were effected by this issue have been saved, and those customers should be receiving an email to re-access their carts to complete those orders.
We apologize for the inconvenience and appreciate your patience while we remedied this issue.
We will be closed on Thursday, November 24th to allow Monk and The Minion to enjoy the Thanksgiving holiday.
The website will remain open for business and you are still more than welcome to make purchases.
Orders and email received during this time will be processed when we return on Friday, November 25th.
After the unprecidented popularity of our POSH spun polyester ropes put the German manufacturer out of stock, we're glad to say that POSH is back!
We appreciate your patience while we anxiously awaited these fantastic ropes. Backorders are shipping right now, and we made sure to stock up with plenty for the holiday (and workshop) season!
The Twisted Monk places value on the work of our staff and we pride ourselves in offering a fair living wage. As a result, we do not offer seasonal Black Friday/Cyber Monday sales or "doorbuster" deals. We offer the same value for quality workmanship all year 'round.
Looking for the best bang for your buck? Our rope kits make great gifts and offer a nice savings off A La Carte ordering. We will also be offering some new and special edition items, which will be announced throughout the season- join our announcement list to be the first to know!