A quick note about domestic shipping addresses

August 03, 2018

In a move to help protect your privacy and reduce identity theft, the United States Postal Service (USPS) has recently increased their stringency with regard to addressee names. The USPS requires that the name listed as the recipient on a parcel match their records for occupancy in order to complete delivery. Parcels whose recipient name does not match may be (and recently have been) labeled as "undeliverable" and returned to sender. Note that these changes only apply to addresses within the USA and territories.

We understand that not everyone uses the name the USPS has on file, so ensure your parcel safely reaches you the USPS recommends the following:

  • Update your record with USPS. This can be done using a Change Of Address form, or by visiting your local postal branch.
  • Include a list of recipient names inside your mailbox. Include any nicknames or professional names under which you may be receiving mail.
  • Utilize the "attn" or "c/o" fields. When receiving mail at locations other than your own address, be sure to include the resident's name as well as your own.

If you have an existing order and would like to amend your shipping information, please contact us and we're happy to update this information for you. We want to make sure your orders arrive as quickly and easily as possible. We appreciate your understanding with these adjustments.

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