In a move to help protect your privacy and reduce identity theft, the United States Postal Service (USPS) has recently increased their stringency with regard to addressee names. The USPS requires that the name listed as the recipient on a parcel match their records for occupancy in order to complete delivery. Parcels whose recipient name does not match may be (and recently have been) labeled as "undeliverable" and returned to sender. Note that these changes only apply to addresses within the USA and territories.
We understand that not everyone uses the name the USPS has on file, so ensure your parcel safely reaches you the USPS recommends the following:
If you have an existing order and would like to amend your shipping information, please contact us and we're happy to update this information for you. We want to make sure your orders arrive as quickly and easily as possible. We appreciate your understanding with these adjustments.
You spoke, we listened, and Relaxed Hemp has joined our Exotics line!
This organic hemp rope features triple-combed fibers and a longer more loose-lay spin, similar to that of a hand-laid rope. This results in a softer rope with a gentler hand and smoother finish.
The finely milled base fibers give this rope an on-skin feel falling nicely between that of comfy cotton and typical hemp. Where our standard hemp is like a crisp new pair of selvage denim jeans, Relaxed Hemp is a comfy pair perfectly broken in.
We're proud to announce that S-Twist 6mm hemp ropes are back in production! Orders placed November 12th, and after, will automatically be converted and no additional action is needed. Orders placed before November 12th are currently being packed and shipped and should see tracking information before the Thanksgiving holiday. Unfortunately orders currently in packing/shipping, including some NOTFORXMAS orders, cannot be converted. Tannenbaum will remain Z-Twist throughout the duration of it's run.
Questions about your order? Feel free to reply to your order confirmation or email us directly at firstname.lastname@example.org
Don't need your order to arrive for Xmas? Let us take a little more time in making your order and get free worldwide shipping when you use code NOTFORXMAS at checkout!
NOTFORXMAS orders will not arrive for xmas and can not be upgraded or expedited after placement. Valid through 12:00 noon Pacific Time, November 26th.