Production Update, New Stock and Order Fulfillment Times

Production Update, New Stock and Order Fulfillment Times

April 18, 2019

Our crews are hard at work turning this custom made, raw hemp into the rope you know and love. We are working extra shifts through the Easter weekend and will resume shipping out 6MM hemp orders on Monday 4/22. With a little luck and hard work, we expect to be back to our normal production cycle by the following Monday.

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Extreme Weather Delays

Extreme Weather Delays

February 08, 2019

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Valentine's Day Ordering Cutoff Dates

Valentine's Day Ordering Cutoff Dates

December 26, 2018

Orders must be placed prior to Noon Pacific Time on the following dates to ensure your order arrives by February 14th:

  • Domestic (USA) - Friday, February 2nd
  • Canada, International, and Military - Wednesday, January 24th

At The Twisted Monk, we make our ropes small-batch and every rope is cut and hand-finished to order just for you! Don't get left hanging, be sure to get your order in early to ensure delivery by February 14th!

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2018 Winter Holiday Ordering Cutoffs

2018 Winter Holiday Ordering Cutoffs

October 29, 2018

Orders must be placed prior to Noon Pacific Time on the following dates to ensure your order arrives by December 25th (based on destination and shipping service):

Military/International (USPS Priority):
Friday, November 16th
International (UPS Worldwide): 
Wednesday, November 21st
Domestic USA (USPS Priority):
Monday, November 26th

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Change to 6mm hemp ropes and production timelines

Change to 6mm hemp ropes and production timelines

October 04, 2018

We are currently experiencing an impact to our raw materials which effects our 6mm hemp ropes. The machine which spins our hemp ropes recently broke beyond repair and required outright replacement. Unfortunately this new machine currently is not producing rope which meets our standards of quality and safety. 

We have secured an alternate supply which, while being made of a superior quality hemp than was previously available, is spun in the reverse from our traditional hemp ropes- a counter-clockwise "Z-twist" rather than our usual clockwise "S-twist" (our POSH, Cotton, and Bavarian Blonde ropes are and have always been Z-twist). This change does not impact the color, function, performance, or safety but does mean it will not visually match the spin of our previous product.

This is a temporary change while our supplier's machinery is retooled to produce these higher quality ropes in our traditional S-twist, however we do not have an exact timeline for this. Note that this is currently only effecting our standard stock 6mm hemp ropes. All other ropes, including 4mm and 8mm hemp ropes, are unaffected.

Please note that due to these changes, combined with unseasonably high volume, some orders are taking a few days over our usual 10 business days for production.

Customers with existing orders will be contacted directly regarding next steps. We appreciate your understanding and apologize for any inconvenience this may cause.

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A quick note about domestic shipping addresses

A quick note about domestic shipping addresses

August 03, 2018

In a move to help protect your privacy and reduce identity theft, the United States Postal Service (USPS) has recently increased their stringency with regard to addressee names. The USPS requires that the name listed as the recipient on a parcel match their records for occupancy in order to complete delivery. Parcels whose recipient name does not match may be (and recently have been) labeled as "undeliverable" and returned to sender.

[Click here for recommended actions to ensure proper mail delivery]

If you have an existing order and would like to amend your shipping information, please contact us and we're happy to update this information for you. We want to make sure your orders arrive as quickly and easily as possible. We appreciate your understanding with these adjustments.

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